How we collect, use, store and protect your personal data, in plain English and in line with UK data protection law.
This policy applies when you visit our website, contact us, enquire about our services, or interact with our advertisements on platforms such as Facebook and Instagram.
We are Magna Heath LTD, trading as Pharm Fitness — a personal training business based in Loughborough, Leicestershire.
We may collect the following types of personal data.
Information you provide directly
Collected automatically
Advertising & analytics tools
Under UK data protection law, we rely on one or more of the following legal bases.
If you provide health-related information, we only process it where necessary for providing personal training services and where you have chosen to share it.
We advertise on Meta platforms including Facebook and Instagram. Our website may use the Meta Pixel, which allows us to:
Meta may collect or receive information from our website and use it in accordance with its own privacy policies. You can control how Meta uses your information through your Facebook or Instagram advertising settings.
Our website may use cookies and similar technologies to ensure the website functions correctly, understand visitor behaviour, improve performance, and support marketing activities.
Where required, we will request your consent before placing non-essential cookies on your device. You can manage cookies through your browser settings.
If you contact us or request information about our services, we may communicate with you about personal training, consultations, or relevant offers. You may opt out of marketing communications at any time by contacting us.
We do not sell your personal data to third parties.
We may share your personal data with trusted third-party providers where necessary to operate our business:
These providers only process personal data on our behalf and must do so securely.
Some third-party services we use may process personal data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including managing enquiries, providing services, and maintaining records for legal, tax, or regulatory purposes.
Under UK data protection law, you may have the right to:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly.
We implement reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access, disclosure, or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services. Any updates will be published on this page.
For any questions about this Privacy Policy or your personal data, please contact us.