The rules and responsibilities that govern your use of this website and our coaching services, set out in plain English.
Pharm Fitness is the trading name of Magna Heath LTD, a company registered in England and Wales.
We provide remote personal training and nutrition coaching to private individuals, delivered through:
The specific package, duration and inclusions for your engagement are confirmed in writing before payment.
To engage Pharm Fitness as a client you must:
Pharm Fitness does not provide medical advice. Our services are educational and motivational in nature. You should consult a qualified medical professional before beginning any new exercise programme or making significant changes to your diet, particularly if you have any pre-existing medical condition, are pregnant, or are taking prescription medication.
You undertake all training and dietary changes at your own risk. If at any point during your engagement you experience pain, dizziness, or other symptoms, you agree to stop immediately and seek medical advice.
Submitting an application form on this website is not a binding contract. We review every application personally and reserve the right to decline any application that is not a good fit for our coaching model. A contract is formed only once we confirm acceptance in writing and you complete payment for an agreed package.
Our coaching packages are priced on application. The current fee for your chosen package will be confirmed in writing before any payment is requested. Unless otherwise agreed in writing:
Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14-day cooling-off period from the date your coaching contract is confirmed, during which you may cancel for any reason.
If we need to cancel or pause your coaching due to circumstances on our side, we will agree a fair pro-rata refund or rescheduling with you.
Coaching includes daily WhatsApp support during normal working hours, Monday to Friday. We aim to respond to messages within 24 hours on working days. Weekly check-in calls are scheduled in advance and last approximately 30 to 45 minutes.
WhatsApp support is intended for plan-related questions, accountability and adjustments. Urgent medical concerns must be directed to a qualified medical professional.
All nutrition plans, training programmes, written guidance, videos and other materials provided to you remain the intellectual property of Magna Heath LTD. They are licensed to you for personal use only.
You may not share, resell, publish or redistribute any plan, document or programme provided as part of your coaching without our prior written consent.
We treat your personal information, health information, photos and progress data as confidential and use them only as needed to deliver your coaching. We will not share testimonials, before-and-after photos or identifying details publicly without your explicit consent.
For details on how we handle your data, please see our Privacy Policy.
Results from coaching depend on a wide range of factors including consistency, effort, biology, sleep, stress and life circumstances. While we work hard to deliver outcomes for every client, we cannot and do not guarantee specific physical, body composition or performance results.
Any testimonials or client outcomes shown on this website reflect those individuals' experiences and are not a promise of identical results.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.
Subject to the above, our total liability to you in respect of any claim arising from your coaching engagement is limited to the total fees paid by you under that engagement.
We are not liable for indirect or consequential losses, or for any injury, illness or loss arising from your failure to follow medical advice, your dishonest disclosure of relevant health information, or activity undertaken outside the scope of the agreed plan.
We may terminate or pause your coaching with immediate effect if you breach a material term of this agreement, behave abusively toward us, or make our continued involvement unsafe or impracticable. In such cases, fees already paid are not refundable.
You may terminate your coaching by giving us notice in writing. Refunds after the cooling-off period are at our discretion as set out in Section 07.
Our website may link to third-party websites or services. We are not responsible for the content, accuracy or practices of those third parties.
We may update these Terms and Conditions from time to time. The latest version will always be published on this page with the effective date shown at the top. Material changes affecting existing clients will be communicated directly.
These Terms and Conditions are governed by the laws of England and Wales. Any dispute arising under or in connection with them is subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions about these Terms and Conditions, please contact us.